Chapter 2: The Business Communication Model and Its Uses End-of-
Chapter Discussion Questions
- You were born in 1965 and you see a number of teenager’s texting or emailing today rather than using the face-to-face or phone as a channel of communication. What are the pitfalls in developing a personal relationship with these youths if they only choose to use texting and emailing as their main channel choices?
- Asma Chradiki is from India and she is Buddhist. She is a new employee in a firm specializing in bottled water. This company wishes to expand into areas where water is very hard to find in the Sub-Saharan African regions. What does Asma need to communicate to her co-workers and supervisors about her feelings of some of the religious views of radical Muslims living in the region? How should she use communication channels to build relationships with the natives? Which channels are richer and which are weaker? How does having a personality that is introverted or extraverted affect her choices of channels?
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